How it works

Make sure that all contact info you have provided is correct. We will use your e-mail and phone number to contact you before and when the writer is working on your paper. We always keep in touch with our customers, and your e-mail and phone will become the primary mode of communication.

Make sure that the info you have filled in the order form is correct and you have included everything you wanted. Our writers follow the info provided in the order form, and you need to be particularly thorough, while filling in your order requirements. Once you submit the form, making any changes will be extremely problematic.

The final price will depend on your paper urgency. Urgency is calculated from the moment you paid. Our writers will not start the research, until the order is paid. If you do not receive the paper you want, we will provide a refund. With our company you will have a 100% money back guarantee!

We might need to contact you and verify your identity. Please, do not assume something is wrong, if you get a call from our Billing Department. Everything we do is to ensure the quality and consistency of our cooperation. We may need to verify your billing address, as well as the fact that you are the one who has placed the order with us. We must protect you and ourselves from any fraudulent activities, and all these processes are intended to confirm the legitimacy of our cooperation. We simply need to make sure that the purchase was made and paid by you.

Check your e-mail to make sure you have received the order confirmation from our company. There you will also find all the info you need to maintain contacts with our company, while your paper is being prepared. In this order confirmation form, you will find answers to many questions. You will be able to contact our customer service representatives, the writer, and even upload additional materials. Please, do not delete the confirmation e-mail!

Check your e-mails regularly for any updates. The writer will always answer your messages, and you can post your questions directly to him or the customer support! The writer will answer your questions through the same system.

Do not worry, if we are still looking for a writer to work on your assignment! Please, understand, that our writers are free to select orders they feel they are competent in. This is the best way to ensure that the writer who works on your paper has skills and knowledge to complete this paper professionally and on time.

If you suddenly find out that your order requirements have changed, please, RESUBMIT THEM!! We are quite flexible in our relations with customers, and it is always possible to update the order info, in case of any changes. However, if you need to change the number of pages, level of service, type of product, or deadline, we may request additional payment to meet your new requirements.

Do not get alarmed, if the writer does not reply to your messages right away. Our writers spend most time researching and writing quality papers, and they may not be able to check their messages every other minute. A reply within 24 hours is guaranteed. For urgent papers, writers will provide answers every 1-2 hours.

When the deadline is getting closer, check your mail to get a confirmation that your paper was done. The e-mail will contain a link to show where you can download your paper. In case of any troubles, we can send your paper directly to your e-mail.

Check your paper and express your opinion about it! You will receive a customer satisfaction survey link. Please, use it to fill out our survey and let us know what you think about our company and your paper. We need this information to further improve our services. If you need any corrections, they can be provided within 14 days after the deadline. All corrections are free, unless they differ from the initial instructions.